Total Outages
Meters Affected
Meters with Power
Total Meters

Need to report an outage?

PEC's social media channels are not monitored for outage reporting or emergency situations.
Please call or report your outage online.

to report an outage call 888-883-3379Call 888-883-3379
to report an outage »

Text “Outage” to 25022 »

To utilize the texting feature, the number you text from must be the number associated with your account or meter and saved within your PEC account profile. Click here to learn more about texting requirements. Message and data rates may apply.

SmartHub Information

SmartHub is the easy, convenient control center for all your account needs. Pay your bill, view your electricity use and billing history, report outages and more, all from your computer, phone or tablet.

Sign in to SmartHub
to report an outage »

Find out more information about SmartHub »

Be prepared for outages

Prepare ahead of time for potential outages and other emergencies.

See our tips »

Restoring power outages

During an outage, we’re committed to restoring your power as quickly and safely as possible.

Find out how we do it »

Generator safety

Your generator can be a lifesaver during a power outage, but it can also be extremely dangerous.

Learn to safely use your generator »

Medical Necessity Program

All our members count on us to provide continuous, reliable power, but none more than those who rely on life-sustaining electrical equipment.

Learn about this program »

Power outage FAQs

Read the FAQs on power outages.

Learn more »

All about power outages

Understanding the types of outages — and their causes.

Learn more »