Need to report an outage?
PEC's social media channels are not monitored for outage reporting or
emergency situations.
Please call or report your outage
online.
Call
888-883-3379
to report an outage »
To utilize the texting feature, the number you text from must be the number associated with your account or meter and saved within your PEC account profile. Click here to learn more about texting requirements. Message and data rates may apply.
SmartHub Information
SmartHub is the easy, convenient control center for all your account needs. Pay your bill, view your electricity use and billing history, report outages and more, all from your computer, phone or tablet.
Sign in to SmartHub
to report
an outage »
Find out more information about SmartHub »
Be prepared for outages
Prepare ahead of time for potential outages and other emergencies.
Restoring power outages
During an outage, we’re committed to restoring your power as quickly and safely as possible.
Generator safety
Your generator can be a lifesaver during a power outage, but it can also be extremely dangerous.
Medical Necessity Program
All our members count on us to provide continuous, reliable power, but none more than those who rely on life-sustaining electrical equipment.