PEC's social media channels are not monitored for outage reporting or
Please call or report your outage online.
To utilize the texting feature, the number you text from must be the number associated with your account or meter and saved within your PEC account profile. Click here to learn more about texting requirements. Message and data rates may apply.
SmartHub is the easy, convenient control center for all your account needs. Pay your bill, view your electricity use and billing history, report outages and more, all from your computer, phone or tablet.
Prepare ahead of time for potential outages and other emergencies.
During an outage, we’re committed to restoring your power as quickly and safely as possible.
Your generator can be a lifesaver during a power outage, but it can also be extremely dangerous.
All our members count on us to provide continuous, reliable power, but none more than those who rely on life-sustaining electrical equipment.
Read the FAQs on power outages.
Understanding the types of outages — and their causes.